Hi Folks,
I have just had an extremely bad experience with mrmodchips.co.uk. I purchased an Xecuter 2.6 CE and Xapt3r Solderless Combo. Unlike many other posts I have read, I believe it arrived quite quickly. Unfortunately I was away on business and the porters in my building signed for it.
When I finally arrived back and opened the packet, the plastic box with the Xapt3r in it was bashed and open and the contents were loose in the envelope.
There seemed to be no screw to hold the Xapt3r in place on the motherboard.
When I contacted mrmodchips for help through the only way possible (the helpdesk system onsite), the reply I got was as follows:
"Sorry we are not responsibe for your loss of parts of install kits.
All kits are fully checked prior to despatch to ensure they are complete and correct.
'After 24 hours, from time and date of delivery to given delivery address, all orders will be deemed accepted as in full & in working condition by you.'
As taken from the shippign and returns policy and aggreed by your prior to purchase
Thank you"
And the ticket was immediately closed.
I opened 3 further tickets - each being closed almost as soon as they were opened - just plain and simply asking how I install the adapter!
Can someone help - suggest where I may purchase(even in a bricks and mortar store) a new screw? Surely it cannot be that difficult as I live in London, England!
Thanks for your help!
sjm
I have just had an extremely bad experience with mrmodchips.co.uk. I purchased an Xecuter 2.6 CE and Xapt3r Solderless Combo. Unlike many other posts I have read, I believe it arrived quite quickly. Unfortunately I was away on business and the porters in my building signed for it.
When I finally arrived back and opened the packet, the plastic box with the Xapt3r in it was bashed and open and the contents were loose in the envelope.
There seemed to be no screw to hold the Xapt3r in place on the motherboard.
When I contacted mrmodchips for help through the only way possible (the helpdesk system onsite), the reply I got was as follows:
"Sorry we are not responsibe for your loss of parts of install kits.
All kits are fully checked prior to despatch to ensure they are complete and correct.
'After 24 hours, from time and date of delivery to given delivery address, all orders will be deemed accepted as in full & in working condition by you.'
As taken from the shippign and returns policy and aggreed by your prior to purchase
Thank you"
And the ticket was immediately closed.
I opened 3 further tickets - each being closed almost as soon as they were opened - just plain and simply asking how I install the adapter!
Can someone help - suggest where I may purchase(even in a bricks and mortar store) a new screw? Surely it cannot be that difficult as I live in London, England!
Thanks for your help!
sjm