hi well im new at this but anyway ive been playing my xbox 360 some time now and first i heard some noises coming from the xbox dvd drive, and i tried calling xbox and all but they didnt reply and when they did they said they were going to pick up the xbox but they never did, so i got desperate and i opened my xbox and found that the dvd drive made some noises like if it had dificulties reading the DVD's, like if something waz stuck, and then i started to play with the xbox opened, but it seemed there were no problems at all, so i cleaned everything and closed it, and it didnt make a sound while i wz playing now, but after a while it started to make the noises again and it seems that it is scratching my games now!! i dunno what to do, i asked someone about buying a new dvd drive, but they told me that i needed to flash my drive or something like that, so what do i do now?! please write back