Alright I've been searching around and can't find anything on this so here goes. I cant turn my chip off at all through my power buttons and the ofnly wany i can turn it off is throught the x3config and then when it reboots i get a service screen, I wanted to figure this out, because i got live for christmas and wanted to start playing. So if anyone has had this happen to them and would be willing to help out it would be great. thanks