USB Causing XBOX to freeze.

connormmii

Full Member
Nov 24, 2010
47
0
Springfield Lakes, Australia
My second 360 console has a strange problem. Whenever something is plugged into the USB port it causes the game to freeze. This happens with any Kinect game and also when my son tries to play Skylanders. When nothing is plugged into the USB port games play fine without freezing. Any ideas guys?
 

Astromine

VIP Member
Dec 27, 2005
416
0
Upstate New York
More info.

If the drive flashed? RGH? Slim/Phat? Does this happen when you plug something into any of the USB ports on the console? What are you plugging in? Kinect, controller, flash drive?

Let us know and we'll be happy to help you out. Thanks.
 

connormmii

Full Member
Nov 24, 2010
47
0
Springfield Lakes, Australia
Drive is flashed. No RGH. PHAT console, runs updates fine from USB stick etc. Just when KINECT is plugged in games freeze. (it isnt kinect as i have tested another camera). Skylanders requires portal of power plugged into USB which freezes the game also. This happens on all USB ports front and back. But like i said games run without freezing when nothing is plugged into USB ports
 

Astromine

VIP Member
Dec 27, 2005
416
0
Upstate New York
When you say freeze does the console freeze as if you pressed the pause button or does and error pop up? Is it an eventual freeze or immediately when you plug Kinect in?

Do you have a second power brick you can use to power the console? How about a second power supply for the Kinect? If so try that and see if you still get the freeze. Not sure what the Skylander and Portal of Power is but does that too have it's own power supply like the Kinect?

Also, what happens if you boot the console with the connect plugged in? Has the Kinect ever worked with this console?

It seems as this is an issue related to the powering of the Kinect/Skylander thing.

Lastly, you are running dash version 14719 correct? I'm sure you are but I figured I'd just double check with you anyway.

Hopefully we can get this figured out for you.
 
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fersy

VIP Member
Dec 9, 2010
523
0
look in the usb sockets and check there is no bent pins or anything. a short could cause this, also a defective usb device.

my brothers xbox froze sometimes or wouldnt power up and the psu light went to red yet every time he brought it for me to look at the problem never occurred after a while we figured it, it was every time he plugged in his play and charge cable. the cable had become defective.
 

connormmii

Full Member
Nov 24, 2010
47
0
Springfield Lakes, Australia
The games work fine initailly but randomly freeze during playing. There is no error just a frozen screen. Kinect has worked with this console previously without fail. Both the Kinect and Portal of Power (unpowered) work without a problem on my phat elite. I dont think its a USB shorting issue as i have tried all ports with same result. I have also tried another kinect unit. Same result
 

fersy

VIP Member
Dec 9, 2010
523
0
you sure its a usb issue at all? it sounds more like the onset of rrod freezing up like that.

sorry just seen your original post again there where you said games play fine when no usb plugged in.

i keep playing with no usb for a while with a few different games just to be sure its definitely a usb issue because it does sound like that way a console acts sometimes just before rrod and some games could cause it more than others.

also it could be a poor laser which would freeze on xgd3 games a lot quicker than xgd2, ive seen this a couple of times before too.
 
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fersy

VIP Member
Dec 9, 2010
523
0
Well as stated earlier in the thread it has been played for hours without freezing. Then put a kinect game in and youre lucky if it lasts 30 seconds are starting a game
yes but you said it happens when you put in a kinect game. is kinect not plugged in the entire time even when you are playing the non kinect games?

if so i dont think its a usb problem as it would be freezing all the time when it was plugged in
 

chewitt

Noob Account
Dec 31, 2015
1
0
Hi, I know this was a while ago, did you ever find a fix, my sons xbox is no doing the same with the latest skylanders, they all worked fine before but now whenever we plug in a portal of power it freezes the box. Thanks
 

ultimate360

VIP Member
Nov 11, 2013
786
48
MN, USA
Last time I saw this happening, the issue was the south bridge and it needed to be replaced. You might get away with a reflow, but in my experience the south bridge needed replacement